County of San Bernardino
The County of San Bernardino takes a smooth trip to the cloud.
The County of San Bernardino, a vast public service organization, undertook a significant transition by migrating from an on-premises system to a cloud-based solution using SAP Concur. With over 25,000 public service professionals, the migration aimed to streamline and simplify processes, particularly in travel and expense management. Led by SAP Division Chief Rowena Barcelona-Nuqui, the transition included extensive communication and change-management initiatives well in advance, ensuring users were prepared and trained. The successful implementation resulted in increased employee responsibility, ease of data handling, and enhanced satisfaction, marking a milestone for future integrations like RISE with SAP.
“Our success is because we knew our before and what we wanted for our after.”
- Rowena Barcelona-Nuqui, SAP Division Chief for the County of San Bernardino
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Industry
Government
Employees
25,000
Location
San Bernardino, California
Deployed
Concur Expense
Concur Travel
