New Insights: Challenges & Opportunities Facing U.S. Business Travelers in Higher Education
SAP Concur’s latest research findings from the 6th Annual Global Business Travel Survey reveals significant challenges faced by U.S. business travelers in higher education. Despite the critical importance of travel for their careers, with 67% viewing it as essential, a staggering 94% have experienced reductions in flexibility over the past year.
Key Findings:
- Flexibility Concerns: Overall, 38% feel companies prioritize cost-cutting over their need for flexible travel options
- AI and Automation: While 91% are open to AI-driven travel booking solutions, only 7% are currently using them. Travelers seek company support for AI tools, including personal data protection and training.
- Equity and Sustainability: 61% report unequal travel opportunities based on seniority, gender, or age. Additionally, 25% note their company prioritizes sustainability over flexibility, with 23% willing to decline trips due to environmental concerns.
U.S. business travelers in higher education are navigating a complex landscape of cost pressures, flexibility issues, and evolving expectations around technology and sustainability. As companies adapt, balancing cost management with traveler needs remains crucial.
For detailed insights, download the full report.
