How to Transform Your Program for the Evolution of Business Travel

When will business travel return to normal? That’s been the ubiquitous question of the past few years, spawning myriad discussions, predictions, and presentations alike.

The good news is, we finally have a definitive answer: “Never.”

“There is no normal anymore. The evolution is the normality,” explains Jeanne Dion, Vice President of the Value Experience team for SAP Concur. Organizations can no longer rely on the same travel programs, the same policies, and the same processes they’ve had in place year after year, because the entire landscape has fundamentally changed.

This whitepaper explores the trends, opportunities, and strategies to consider as you embark on your journey to evolve your travel program.