SAP Concur's latest research surveyed 1,595 business travelers from small to midsize companies across six global markets, revealing that 90% of these travelers have experienced reductions in flexible travel options.
Reductions in Business Travel Flexibilities
Travel Disruptions & Booking Buffers
These cutbacks impact work-life balance, comfort, and navigating complex travel environments. However, changes in company policies are not the only challenges - 88% of travelers have had to adjust plans due to delays, cancellations, or unforeseen events during business trips.
Travelers Open to AI, but with Training
As small to midsize companies adjust strategies to meet traveler expectations while managing budgets, 94% of travelers are open to using AI-powered automation for travel booking. However, 90% feel they need additional training and assurance regarding potential bias or compliance issues associated with this technology.
For more detailed insights, download the full report.