Infineon

As part of its digital transformation, in 2016 Infineon started to digitize its travel management process with the goal of improving user experience while reducing operating expenses.

But after implementing SAP Concur solutions, and as travel compliance rules have become more complex, Infineon recognized its compliance processes required employees to re-enter most of their travel data. This was not only a poor employee experience, but also had potential for errors.

To solve this, Infineon set out to integrate a risk assessment check into the SAP Concur workflow. The company custom-designed a risk assessment engine using SAP Business Technology Platform as an extension suite. Results of the risk assessment are given to the travel requestor and approver in real time in Concur Request so any critical issues can be addressed before travel.