Concur Expense ROI Review: Why walk when you can run?

Ever jumped off a dock into a lake, but insisted your friend goes first so you know how cold the water is? We often look to the experience of others to inform our own decisions. In fact, when growing a business, it can be a risk management superpower.  

With that in mind, we’re sharing the real-world ROI of Concur Expense as reported by real SAP Concur customers.  

Granted, these insights won’t give you the ability to leap tall buildings in a single bound, but we do like to think of them as giving you X-ray vision into the value of spend management automation.  

What are your top expense management challenges? 

Missing expense receipts, error-prone manual data entry, slow approvals and reimbursements, or even worse, undetected fraud. These challenges can have a costly impact on your company’s productivity, efficiency, and bottom-line. 

Here’s where Concur Expense can make all the difference. 

Using the latest AI-powered intelligent technologies, Concur Expense can:  

• Provide your employees with an easy-to-use mobile app to capture and approve expenses on the go 
• Pre-populate expense reports from e-receipts, scanned receipts, and credit card data 
• Identify potential errors and out-of-policy expenses in real time when creating an expense report 
• Allow for configurable approval workflows based on employee or spend type, spend purpose, amounts, etc. 
• Integrate with over 250+ of the world’s top ERP/accounting solutions and business apps 
• Generate insights, guide actions, and improve decisions based on configurable reporting and trend visibility across employee groups and spend categories 

Want to see these benefits in action? 

Take a Concur Expense self-guided demo or sit back and watch our day-in-the-life video of a business with Concur Expense. 

Real-world ROI of expense management automation 

SAP Concur customers include over 51,000 businesses of all types and sizes. Each of these customers were at one point looking for ways to boost operational efficiency, employee productivity, spending visibility, and control over costs. In other words, they wanted to run, not walk.  

We helped them do just that.  

After implementing expense management automation, Concur Expense customers reported: 

• 47% reduction in missing receipts 
• 32% reduction in the time taken to approve expenses  
• 28% reduction in mileage excess claims 
• 26% reduction in budget overspending  
• 26% increase in tax reclaim (e.g., VAT, GST) savings 

Our customers also reported that these increased efficiencies resulted in: 

• 148 estimated hours saved by finance teams per week 
• $54K estimated money saved on an annual basis 
• Only 7 months to see positive ROI 

Feel free to use these stats when building your own business case for automation.  

Want some expert guidance? Download our guide on How to Build a Business Case for Expense Management Automation or watch the quick overview video. 

Move your business forward with Concur Expense 

Talk to us today to learn more about how expense management automation could benefit your company.