How Cardinal Health Cuts the Time it Takes to Submit Expenses by More Than 90%

In the healthcare world, nothing is a higher priority than exceptional patient care. However, the complicated administrative work involved with running a healthcare system can sometimes make patient care more difficult. That’s where Cardinal Health comes in.

Cardinal Health uses its nearly 100 years of expertise to reduce the total cost of healthcare and to improve the lives of patients. The company helps by providing medical products and services to many of America’s most prestigious medical institutions.

As a large global company making a big impact, Cardinal Health needed a way to unify its expense reporting process for both users and analysts. “We are in about sixty countries and we process about 225,000 expense reports,” says Amber Starkey, Manager of Supplier Financial Services.

By switching away from spreadsheets to Concur Expense, Cardinal Health was able to reduce the amount of time it takes each user to submit an expense report from one hour to just five minutes. Concur Expense also allows the company to move away from manual reconciliation and lets employees submit and approve reports on the go. As a result, employees at Cardinal Health can focus on the mission of improving healthcare systems by spending more time in hospitals and pharmacies and less time on administrative tasks.

Watch the full video to see how SAP Concur helps Cardinal Health run at its best. Check out more customer success stories here.