Accounts Payable Thought Leader at Geisinger Shares Top Read for 2022

Our 2022 top book and podcast recommendations from thought leaders across the travel and expense (T&E) industry is now available! Ashely Lehman, Concur Administrator in Accounts Payable, Geisinger, shares why she recommended The Anticipatory Organization – Turn Disruption and Change into Opportunity and Advantage by Daniel Burrus:

Q: Why did you recommend this book as a top read?  

A: I am finding this book to be extremely fitting, especially during this time. I personally loved reading about the hard and soft trends of the current economic environment as it was spot on for the way organizations need to push ahead during difficult times. The book specifically identified where we need to focus, as well as the certainties that we see in the future of healthcare. For example, identifying popular health needs in the future – such as Baby Boomers who need hip or kneed replacements – and starting to think about whether we have the proper facilities and available staff to support this hard trend. Overall, the book does a great job of understanding how to really identify the need to recognize and understand the future of your business. 

Q: How do you think your colleagues in the T&E industry could benefit from the advice in this book? 

A: As a Concur Administrator, I really associated this to our hard and soft stops for audit rules. The hard stops are the black and white rules in place that we need to identify, and the soft stops are those that we need to leave some room for change or adjustments. I think it’s also beneficial to approach your travel policies with the hard and soft trend vision. For example, identify what you can build into your travel and expense platform to make the system work for you. I also found the positive approach to “disruption” reassuring. We’ve all been through this pandemic and experienced travel disruption, and although we had a pause in the norm, it really gave us an opportunity to transform our travel programs and look at our processes and policies with fresh eyes. 

Want to see the full list of books, podcasts, and videos our thought leaders recommended? Download the list